This book is a practical guide to BPM. It devotes very little to the many benefits of BPM that have been amply covered by other authors, some of whom are cited in the bibliography. It is also not a book for software developers interested in the bits and bytes. Instead, it is devoted almost exclusively to the space where business meets technology. The book focuses mostly on the types of problems encountered when organization try to automate and improve their business processes using modern software. It explains the requirements for automation and the types of features and capabilities that are needed for success, and the benefits or drawback of each. The goal is to educate the business people who are the ultimate beneficiaries of BPM.
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